Various groups within whole organizations
1 - 6 month
Employee engagement is a heightened and measurable emotional commitment that employees and managers feel for their organization. That influences them to exert greater discretionary effort in their work to achieve organizational goals and success. There is only 15% of employees globally who are engaged. Engaged employees work with passion and feel a profound connection to their company. They drive innovation and move the organization forward. They are advocates for the business and intend to stay.
The main goal of an Employee Engagement Development project is to increase the current level of engagement and retention by moving people from disengaged state to engaged or highly engaged positions, while sustaining the ones who have the strong emotional connection.
Reaching this goal requires a conscious process, proper steps of planning and disciplined execution. DEVELOR is a partner support the entire project from assessment to the implementation of changes. Project vary case by case in line with the specific needs and circumstances of the organization.
To know where to go we need to know where we are. The starting point is an engagement survey which provides the management an objective and comprehensive view of the current state. Based on the identified weaknesses and missing engagement drivers we can plan the improvement process.
During the program we can use various methods from focus groups, interviews, workshops to employee journey mapping and the methods of implementation support of those actions which are agreed on. As framework concept we use the MAGIC and SCARF models.
The final result will depend on the level of implementation:
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If you aim at establishing an engaging culture and environment or improving current HR and management practices to boost retention, Employee Journey Mapping is a great tool to assess the present state, brainstorm new ideas and plan the implementation in a conscious and attractive manner.
“How happy are you at work?” A simple, but powerful question, which can expressively indicate the well-being, and thus the current level of engagement of our employees. Especially if it is regularly asked and monitored over time.
The various business benefits that are brought by high employee engagement at a company has been widely discovered, therefore the topic of engagement has become one of the most significant focus areas to explore and improve. You cannot, however, improve employee engagement without knowing where your company stands.
Our world is undergoing rapid changes in many arenas. Our customers are getting more powerful and make demands which have not been seen before. They want to be served through various channels, they want to get things done fast, seamlessly, without efforts. Customer Experience is a key differentiator in today’s business
Highly engaged business units have 12% higher customer advocacy, 18% higher productivity, and 12% higher profitability (source: Gallup). It is not a question any longer that highly engaged workforce is a differentiating factor. But driving engagement isn’t easy and requires a sophisticated approach.
The onboarding period and the impressions gathered by a newcomer set the tone for the entire employee-employer relationship. The onboarding experience can ultimately determine if that relationship will be fruitful or painfully short. Loosing talents during the probation period is a real risk for every company.
In response to today’s challenges, more and more companies decide to solve their corporate training programs on their own, with the help of internal trainers or online courses. However, there might be a lack of competence or capacity for a particular topic or a new skill.
Talents – who are productive, high performer employees with high potential – are the future of all organizations. It is vitally important to keep them at the organization and essential and worthwhile to develop them in a conscious and engaging way.
Companies should retain the most important colleagues and at the same time decrease the dependency on them. Our Key Employee Retention program helps detect those employees who has crucial role, and define related actions. The proper execution of tasks supported by us eliminates business risks for the organization.